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Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh -
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Healthwatch Wigan and Leigh hosted an Open Board Meeting which allowed members of the public to come and listen to upcoming projects and priorities which were discussed by Board Directors and staff. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020. -
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Throughout 2020-2021, we engaged with 2,872 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2020-2021. -
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Wigan Borough Healthwatch CIC Financial Reserves Policy -
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An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG. -
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This edition of Healthwatch Wigan and Leigh's quarter 3 newsletter is now available to read and includes the following updates and features:
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In this post we will be going through the complaints and query policy of Healthwatch Wigan and Leigh, the things WE can do for YOU, how we manage data protection, and any contact information you will need. -
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Our board meets every six weeks to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 7th September 2020. -
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Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 27th September 2021. -
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Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 29th January 2022. -
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This edition of Healthwatch Wigan and Leigh's quarter 2 newsletter is now available to read. -
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here is a download to the PDF download of our priorities for the year, you can find our methodology of how we gathered the data to choose the 4 topics, as well as the 4 topics themselves. -
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About us
We are the independent champion for people who use health and social care services within the Wigan borough. We are here to find out what matters to people, and help make sure their views shape the support they need. Link below to download. -
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This edition of Healthwatch Wigan and Leigh's Quarter 1 Spring newsletter is now available to read. It covers what we have been up to as a team from April-June! -
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Our Board meets bi monthly to discuss local health and care issues and use what people are telling us to make decisions for our Healthwatch. -
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Our Board meets monthly to discuss local health and care issues, and use what people are telling us to make decisions for Healthwatch.
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Our Board meets to discuss local health and care issues, and use what people are telling us to make decisions for our Healthwatch. -
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Together we’re making health and social care better -
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2022-23 board minutes. -
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Meeting minutes from 2022-23 -
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Our board meets every month to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from 15th May 2023 -
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“Over the last quarter HWWL has ensured representation on an increasing
number of committees and groups. The Chair and Chief Officer have a
place on the ICS and ICB forums where we can ensure engagement
and inclusion of public opinion is embedded into service design.
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Throughout the year we look at the issues that are important to you. We are currently in quarter three, this quarter focuses on information collected from October to December 2019