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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
News -
Healthwatch Wigan and Leigh are conducting a project around access to GP appointments within the Wigan Borough -
Report -
Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
Report -
Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
Report -
We spoke to over 21 people to understand why they're reasons behind visiting Leigh Walk In Center -
Advice and Information -
In response to the COVID-19 pandemic, a number of GP practices across Wigan Borough have started to use Ask My GP to help them deliver their services. -
News -
Here's what your GP practice will now look like due to COVID-19 safety measures -
Advice and Information -
Want to know how to get the most out of virtual health and care appointments for both patients and health care professionals? We've put together some tips. -
Blog -
If you've used North West Borough's video consultation system, Attend Anywhere, you can share your experiences. -
News -
Healthwatch Wigan and Leigh would like to hear about your experience of accessing care through your GP Practice. -
News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Report -
An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG. -
Report -
This report captures the voices and experiences of people across the Wigan Borough who are accessing services at their General Practice (GP). We engaged with over 300 residents to hear how practices are continuing to interact with them. -
Advice and Information -
Information and advice around health and social care -
Advice and Information -
The Big Conversation is a five year project to shape the future of health and care As part of this, they are having an ongoing cycle of engagement working with people ,communities find out what is important to people with regards to their health. -
Report -
Together we’re making health and social care better -
Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
As we enter flu season it's important you know what they symptoms of flu are and what the flu vaccine is. -
Report -
“Over the last quarter HWWL has ensured representation on an increasing
number of committees and groups. The Chair and Chief Officer have a
place on the ICS and ICB forums where we can ensure engagement
and inclusion of public opinion is embedded into service design.
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Response -
Senior NHS doctors in England have voted to accept an offer from the government on pay and conditions, following months of strike action. Read our response. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Report -
Throughout the year we look at the issues that are important to you. We are currently in quarter three, this quarter focuses on information collected from October to December 2019 -
Report -
Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh -
Report -
Healthwatch Wigan and Leigh hosted an Open Board Meeting which allowed members of the public to come and listen to upcoming projects and priorities which were discussed by Board Directors and staff. -
News -
Do you care about your local health and social care services? Do you have a strategic background and want to make a difference within your local community? If the answer is YES then you could be interested in joining our Board -
Blog -
Read Sheila's story about why she chooses to volunteer with the Healthwatch Wigan and Leigh team -
Blog -
Volunteers have a key part to play in helping us speak to as many people as possible within the Wigan Borough. Our volunteers are a vital part of our organisation, they bring valuable skills and knowledge to Healthwatch Wigan and Leigh. -
Report -
This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint. -
Report -
Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
Report -
Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020. -
News -
Give feedback on health and social care services to support the NHS #BecauseWeAllCare -
Blog -
A quick update to let you know our holiday plans. -
News -
We want to know what YOU think Healthwatch should be focusing on over the next 12 months and why.