1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Snapshot Report: Cancer Information

    Report -

    We wanted to find out what mental health support is available to local people who have received a cancer diagnosis and also speak to professionals to see what would help them support their patients, carers and families in the community?

  4. Snapshot Report: Stroke Information

    Report -

    We wanted to find out what support would local people want when leaving hospital after having a Stroke? We worked in partnership with other organisation to hold an events to gather patients experiences and thoughts around this project.

  5. A Week in A & E

    Report -

    Throughout August 2019 we visited Royal Albert Edward Infirmary to collect people’s experiences about what services, if any, they had contacted before visiting the Emergency Care Centre.

  6. Engagement in the Ambulatory Care Unit 2018

    Report -

    We visited Royal Albert Edward Infirmary to understand how patients using this unit feel about this type of care.

  7. Atherleigh Park Enter and View 2017

    Report -

    Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.

  8. Have you left hospital during COVID-19? Tell us your experience

    News -

    To respond to coronavirus, hospitals in Wigan & Leigh had to quickly change. Tell us how this has affected the care you or your loved one has received.

  9. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  10. Discharge from hospital project - Patients & carers

    News -

    Have you or someone you care for recently been discharged from hospital during the COVID-19 pandemic?

  11. Hospital discharge project

    News -

    Find out how you can get involved with our work on hospital discharge experiences during COVID-19.

  12. Patient Experience - Hospital Discharge

    Blog -

    In this patient story, we follow Mabel and her experience getting discharged from hospital.

  13. Are you or your loved ones waiting for hospital care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  14. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  15. Experiences of Using NHS 111 Snapshot Survey

    Report -

    An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG.

  16. People living in the poorest areas waiting longer for hospital treatment

    Blog -

    The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment

  17. Healthwatch Quarter 3 report - October to December 2021

    Report -

    This edition of Healthwatch Wigan and Leigh's quarter 3 newsletter is now available to read and includes the following updates and features:

  18. Advice and Information

    Advice and Information -

    Information and advice around health and social care

  19. A statement about Edenfield Centre from Healthwatch in Greater Manchester

    News -

    Healthwatch in Greater Manchester have released a joint statement regarding the events taking place.

  20. Annual Report 2022-23

    Report -

    Together we’re making health and social care better

  21. National Cancer Patient Experience Survey 2022

    Report -

    The National Cancer Patient Experience Survey 2022 results were published this week. The survey was commissioned and managed by NHS England.

  22. Where can I go to get help for my health out of hours?

    Advice and Information -

    People are often in need of out-of-hours medical assistance. Using NHS guidelines we have provided some advice and information on where you can go for help when your GP is closed.

  23. Winter Wise. A guide to keeping well this Winter

    News -

    Winter Wise. A guide to keeping well this winter

  24. Autumn Report 2023

    Report -

    “Over the last quarter HWWL has ensured representation on an increasing
    number of committees and groups. The Chair and Chief Officer have a
    place on the ICS and ICB forums where we can ensure engagement
    and inclusion of public opinion is embedded into service design.

  25. Industrial action: senior NHS doctors and government reach agreement

    Response -

    Senior NHS doctors in England have voted to accept an offer from the government on pay and conditions, following months of strike action. Read our response.

  26. Quarterly Report: October - December 2019

    Report -

    Throughout the year we look at the issues that are important to you. We are currently in quarter three, this quarter focuses on information collected from October to December 2019

  27. Enter and View Policy and Procedure

    Report -

    Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh

  28. Open Board Meeting - 24th February 2020

    Report -

    Healthwatch Wigan and Leigh hosted an Open Board Meeting which allowed members of the public to come and listen to upcoming projects and priorities which were discussed by Board Directors and staff.

  29. Healthwatch Wigan and Leigh are recruiting a new Director to join the organisation

    News -

    Do you care about your local health and social care services? Do you have a strategic background and want to make a difference within your local community? If the answer is YES then you could be interested in joining our Board

  30. Sheila's Story

    Blog -

    Read Sheila's story about why she chooses to volunteer with the Healthwatch Wigan and Leigh team

  31. Leigh Family Practice Enter and View Report

    Report -

    Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.

  32. Dr. Khatri & Partners Surgery Enter and View Report

    Report -

    Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.

  33. Volunteering with us

    Blog -

    Volunteers have a key part to play in helping us speak to as many people as possible within the Wigan Borough. Our volunteers are a vital part of our organisation, they bring valuable skills and knowledge to Healthwatch Wigan and Leigh.

  34. Healthwatch Wigan and Leigh - Complaints Policy

    Report -

    This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint.

  35. Our Annual Report 2019-2020

    Report -

    Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020.

  36. Because We All Care

    News -

    Give feedback on health and social care services to support the NHS #BecauseWeAllCare

  37. Season's greetings from Healthwatch Wigan & Leigh!

    Blog -

    A quick update to let you know our holiday plans.

  38. Tell us what your health and care priorities are for 2021-22

    News -

    We want to know what YOU think Healthwatch should be focusing on over the next 12 months and why.

  39. Our 2021-2022 work plan

    News -

    Every year Healthwatch Wigan and Leigh (HWWL) puts in place a work plan that sets out what we are going to focus on to ensure our work reflects the issues that matter to local people.

  40. Join our Advisory Committee!

    News -

    Could you be a volunteer member of the Healthwatch Wigan & Leigh Advisory Committee?

  41. Could you be a volunteer member of our Advisory Committee?

    News -

    We are recruiting up to 16 volunteers to form an Advisory Committee who will review issues relating to Healthwatch in detail and make recommendations regarding its independence, transparency and openness.