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Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
We wanted to find out what mental health support is available to local people who have received a cancer diagnosis and also speak to professionals to see what would help them support their patients, carers and families in the community? -
Report -
We wanted to find out what support would local people want when leaving hospital after having a Stroke? We worked in partnership with other organisation to hold an events to gather patients experiences and thoughts around this project. -
Report -
Throughout August 2019 we visited Royal Albert Edward Infirmary to collect people’s experiences about what services, if any, they had contacted before visiting the Emergency Care Centre. -
Report -
We visited Royal Albert Edward Infirmary to understand how patients using this unit feel about this type of care. -
Report -
Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
News -
To respond to coronavirus, hospitals in Wigan & Leigh had to quickly change. Tell us how this has affected the care you or your loved one has received. -
Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
News -
Have you or someone you care for recently been discharged from hospital during the COVID-19 pandemic? -
News -
Find out how you can get involved with our work on hospital discharge experiences during COVID-19. -
Blog -
In this patient story, we follow Mabel and her experience getting discharged from hospital. -
News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Report -
An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG. -
Blog -
The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment -
Report -
This edition of Healthwatch Wigan and Leigh's quarter 3 newsletter is now available to read and includes the following updates and features:
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Advice and Information -
Information and advice around health and social care -
News -
Healthwatch in Greater Manchester have released a joint statement regarding the events taking place.
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Report -
Together we’re making health and social care better -
Report -
The National Cancer Patient Experience Survey 2022 results were published this week. The survey was commissioned and managed by NHS England. -
Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines we have provided some advice and information on where you can go for help when your GP is closed. -
News -
Winter Wise. A guide to keeping well this winter -
Report -
“Over the last quarter HWWL has ensured representation on an increasing
number of committees and groups. The Chair and Chief Officer have a
place on the ICS and ICB forums where we can ensure engagement
and inclusion of public opinion is embedded into service design.
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Response -
Senior NHS doctors in England have voted to accept an offer from the government on pay and conditions, following months of strike action. Read our response. -
Report -
Throughout the year we look at the issues that are important to you. We are currently in quarter three, this quarter focuses on information collected from October to December 2019 -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Report -
Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh -
Report -
We spoken with up to 80 patients / carers about their experience with District Nursing Service within the Wigan Borough -
Report -
This report explores the views and experiences of the Wigan Borough residents relating to end of life care. It is intended to inform the Care of the Dying Strategy that is being developed by the Wigan Clinical Commissioning Group & local partners. -
Advice and Information -
Read the latest advice and information from NHS England and Public Health England about the Coronavirus. -
Report -
The purpose of this report was to engage with drug and alcohol services users in the Wigan Borough and therefore understand their experiences and gather their views about the current drugs and alcohol service offer. -
Report -
We spoke to over 21 people to understand why they're reasons behind visiting Leigh Walk In Center -
News -
We have collated information about different health and social care services within the Wigan Borough and how they have been effected by Coronavirus. -
Advice and Information -
Please see the following document which highlights the change in maternity care services during the Coronavirus outbreak. -
Advice and Information -
As part of the Adult Education Budget Maximus Training are offering fully funded courses to residents of Greater Manchester during the Coronavirus lock down period. -
Report -
Information about access to urgent dental treatment during the Coronavirus Outbreak -
Report -
The following document contains information from 'Stroke Association North West' and 'Think Ahead Stroke' about support for stroke patients and their families during coronavirus outbreak. -
Report -
Your GP Practice is working differently at the moment. Check your GP practice website for the most up to date info or follow them if they are on social media. -
Advice and Information -
We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus. -
Blog -
Healthwatch England have published five different people's accounts on how COVID-19 has affected their lives, routine, and mental health. We've included links to where you can get advice and information too. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
News -
In response to COVID-19, health and social care services have had to drastically change the support they offer the public. We have create a survey to gather peoples's experiences of this during the COVID-19 pandemic. -
Blog -
The NHS has started testing a coronavirus (COVID-19) contact-tracing app. Find out what we know so far and the issues the public might raise with local Healthwatch. -
Advice and Information -
Find out what NHS services have been told about resuming routine care.