Mental Health Crisis Support Survey

We want to know about experiences of mental health crisis services in Wigan - help shape these services in Wigan by filling in our short survey.
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Healthwatch Wigan works to help local people get the best out of their local health and care services, whether it's improving them today or helping to shape them for tomorrow. We do this by listening to people who use local services and feeding back information and recommendations to commissioners and providers of services.

This survey aims to find out people’s experience of seeking help at a time of mental health crisis. We want to hear from people about what works and what could be better. The survey is for mental health care services for adults only. It does not cover child and adolescent mental health services (CAMHS).

By mental health crisis we mean when you or someone you know feels unsafe, at risk or unable to cope without professional advice and support.

Take the survey

This survey should only take about 10 minutes to complete and will help us to improve mental health crisis services for everyone in Wigan. Thank you for taking the time to complete this survey.

Any information you share with us will be used anonymously in a report that will be shared with people who provide and commission services and made available to the public. We do not ask for your name and we will not use any information that would identify you without asking you for further consent. All information you give us will be held securely in accordance with the Data Protection Act 2018 and our data protection policy. You can read more about how we use data at

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