Two people talking in a waiting room
Engagement in the Ambulatory Care Unit 2018
We visited Royal Albert Edward Infirmary to understand how patients using this unit feel about this type of care.
8 December 2020
Report
Two young teenagers holding up Healthwatch promotional material
Our response to the coronavirus outbreak - Report
As the COVID-19 cases climbed, our number one priority was to protect our people: our staff and our volunteers. In line with guidance from Healthwatch England, this meant postponing all our planned public events and engagement activities.
10 August 2020
Report
Woman walking
Living with a long term condition during the coronavirus - Report
In response to COVID-19, we are aware that health and social care services have had to drastically change the support they offer the public.
10 August 2020
Report
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Our Annual Report 2019-2020
Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020.
2 July 2020
Report
patient visiting a doctor
Coronavirus Factsheet - GPs Working Differently
Your GP Practice is working differently at the moment. Check your GP practice website for the most up to date info or follow them if they are on social media.
27 April 2020
Report
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Coronavirus Factsheet - Stroke Information
The following document contains information from 'Stroke Association North West' and 'Think Ahead Stroke' about support for stroke patients and their families during coronavirus outbreak.
24 April 2020
Report
dentist
Coronavirus Factsheet - Dental Services
Information about access to urgent dental treatment during the Coronavirus Outbreak
23 April 2020
Report
lady in GP waiting room
Why people use the Leigh Walk In Centre 2017
We spoke to over 21 people to understand why they're reasons behind visiting Leigh Walk In Center
7 April 2020
Report
consultant room door sign
'Our Voice Matters Too' Report on 'People’s Views and Experiences of Drugs and Alcohol Services in Wigan' 2017
The purpose of this report was to engage with drug and alcohol services users in the Wigan Borough and therefore understand their experiences and gather their views about the current drugs and alcohol service offer.
7 April 2020
Report
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Healthwatch Wigan and Leigh - Complaints Policy
This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint.
3 April 2020
Report
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Dr. Khatri & Partners Surgery Enter and View Report
Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.
25 March 2020
Report
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Leigh Family Practice Enter and View Report
Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.
25 March 2020
Report