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Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh -
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Healthwatch Wigan and Leigh hosted an Open Board Meeting which allowed members of the public to come and listen to upcoming projects and priorities which were discussed by Board Directors and staff. -
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Do you care about your local health and social care services? Do you have a strategic background and want to make a difference within your local community? If the answer is YES then you could be interested in joining our Board -
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Read Sheila's story about why she chooses to volunteer with the Healthwatch Wigan and Leigh team -
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Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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Volunteers have a key part to play in helping us speak to as many people as possible within the Wigan Borough. Our volunteers are a vital part of our organisation, they bring valuable skills and knowledge to Healthwatch Wigan and Leigh. -
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This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020. -
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Give feedback on health and social care services to support the NHS #BecauseWeAllCare -
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A quick update to let you know our holiday plans. -
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We want to know what YOU think Healthwatch should be focusing on over the next 12 months and why. -
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Every year Healthwatch Wigan and Leigh (HWWL) puts in place a work plan that sets out what we are going to focus on to ensure our work reflects the issues that matter to local people. -
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Could you be a volunteer member of the Healthwatch Wigan & Leigh Advisory Committee? -
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We are recruiting up to 16 volunteers to form an Advisory Committee who will review issues relating to Healthwatch in detail and make recommendations regarding its independence, transparency and openness.
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Throughout 2020-2021, we engaged with 2,872 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2020-2021. -
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Healthwatch Wigan and Leigh would like to hear about your experience of accessing care through your GP Practice. -
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In this patient story, we follow Mabel and her experience accessing dressing changes and wound care after her hospital discharge. -
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Wigan Borough Healthwatch CIC Financial Reserves Policy -
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An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG. -
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This edition of Healthwatch Wigan and Leigh's quarter 3 newsletter is now available to read and includes the following updates and features:
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In this post we will be going through the complaints and query policy of Healthwatch Wigan and Leigh, the things WE can do for YOU, how we manage data protection, and any contact information you will need. -
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Our board meets every six weeks to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 7th September 2020. -
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Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 27th September 2021. -
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Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 29th January 2022. -
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This edition of Healthwatch Wigan and Leigh's quarter 2 newsletter is now available to read. -
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here is a download to the PDF download of our priorities for the year, you can find our methodology of how we gathered the data to choose the 4 topics, as well as the 4 topics themselves. -
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About us
We are the independent champion for people who use health and social care services within the Wigan borough. We are here to find out what matters to people, and help make sure their views shape the support they need. Link below to download. -
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This edition of Healthwatch Wigan and Leigh's Quarter 1 Spring newsletter is now available to read. It covers what we have been up to as a team from April-June! -
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Our Board meets bi monthly to discuss local health and care issues and use what people are telling us to make decisions for our Healthwatch. -
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Our Board meets monthly to discuss local health and care issues, and use what people are telling us to make decisions for Healthwatch.
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Our Board meets to discuss local health and care issues, and use what people are telling us to make decisions for our Healthwatch. -
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Together we’re making health and social care better -
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2022-23 board minutes.