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We wanted to find out what mental health support is available to local people who have received a cancer diagnosis and also speak to professionals to see what would help them support their patients, carers and families in the community? -
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We wanted to find out what support would local people want when leaving hospital after having a Stroke? We worked in partnership with other organisation to hold an events to gather patients experiences and thoughts around this project. -
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Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh -
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We spoken with up to 80 patients / carers about their experience with District Nursing Service within the Wigan Borough -
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This report explores the views and experiences of the Wigan Borough residents relating to end of life care. It is intended to inform the Care of the Dying Strategy that is being developed by the Wigan Clinical Commissioning Group & local partners. -
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Throughout August 2019 we visited Royal Albert Edward Infirmary to collect people’s experiences about what services, if any, they had contacted before visiting the Emergency Care Centre. -
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Healthwatch Wigan and Leigh hosted an Open Board Meeting which allowed members of the public to come and listen to upcoming projects and priorities which were discussed by Board Directors and staff. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint. -
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The purpose of this report was to engage with drug and alcohol services users in the Wigan Borough and therefore understand their experiences and gather their views about the current drugs and alcohol service offer. -
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We visited Royal Albert Edward Infirmary to understand how patients using this unit feel about this type of care. -
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Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
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We spoke to over 21 people to understand why they're reasons behind visiting Leigh Walk In Center -
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Information about access to urgent dental treatment during the Coronavirus Outbreak -
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The following document contains information from 'Stroke Association North West' and 'Think Ahead Stroke' about support for stroke patients and their families during coronavirus outbreak. -
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Your GP Practice is working differently at the moment. Check your GP practice website for the most up to date info or follow them if they are on social media. -
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Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020. -
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In response to COVID-19, we are aware that health and social care services have had to drastically change the support they offer the public. -
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As the COVID-19 cases climbed, our number one priority was to protect our people: our staff and our volunteers. In line with guidance from Healthwatch England, this meant postponing all our planned public events and engagement activities.
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Throughout 2020-2021, we engaged with 2,872 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2020-2021. -
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During the COVID pandemic people across Greater Manchester have told their local Healthwatch that they were experiencing difficulties accessing NHS dental services. -
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Wigan Borough Healthwatch CIC Financial Reserves Policy -
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An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG. -
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This edition of Healthwatch Wigan and Leigh's quarter 3 newsletter is now available to read and includes the following updates and features:
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In this post we will be going through the complaints and query policy of Healthwatch Wigan and Leigh, the things WE can do for YOU, how we manage data protection, and any contact information you will need. -
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This report captures the voices and experiences of people across the Wigan Borough who are accessing services at their General Practice (GP). We engaged with over 300 residents to hear how practices are continuing to interact with them. -
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Our board meets every six weeks to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 7th September 2020. -
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Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 27th September 2021. -
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Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 29th January 2022. -
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This edition of Healthwatch Wigan and Leigh's quarter 2 newsletter is now available to read. -
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here is a download to the PDF download of our priorities for the year, you can find our methodology of how we gathered the data to choose the 4 topics, as well as the 4 topics themselves. -
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About us
We are the independent champion for people who use health and social care services within the Wigan borough. We are here to find out what matters to people, and help make sure their views shape the support they need. Link below to download. -
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This edition of Healthwatch Wigan and Leigh's Quarter 1 Spring newsletter is now available to read. It covers what we have been up to as a team from April-June! -
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Our Board meets bi monthly to discuss local health and care issues and use what people are telling us to make decisions for our Healthwatch. -
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Our Board meets monthly to discuss local health and care issues, and use what people are telling us to make decisions for Healthwatch.
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Our Board meets to discuss local health and care issues, and use what people are telling us to make decisions for our Healthwatch. -
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Together we’re making health and social care better